Last updated: October 2026
This Privacy Policy explains how Ginny Products (“we”, “us” or “our”) may collect, use, disclose, and protect information when you visit ginnyproducts.com, create an account, contact us, or place an order. We aim to handle personal information responsibly and in accordance with applicable laws of Pakistan.
1. Information We May Collect
- Contact and delivery details: name, phone number, email address, delivery address, and other details you provide when ordering or contacting us.
- Order details: products purchased, order number, order status, delivery instructions, and customer-service correspondence.
- Payment confirmation: limited information needed to confirm a bank transfer or other payment. We do not ask you to send passwords, PINs, or one-time codes.
- Account information: login and profile details if you create an account.
- Technical information: information that may be collected by WordPress, WooCommerce, hosting, security, analytics, or cookie tools used on the site, such as device/browser information, IP address, and cookie identifiers.
2. How We Use Information
We may use information to process and verify orders, arrange delivery, confirm payments, provide customer support, handle returns and refunds, maintain accounts, prevent fraud or misuse, improve the website, maintain security, and comply with legal obligations.
3. Payments
Available payment methods are shown at checkout. For bank transfers, customers may send a payment receipt with their order number for verification. Payment processing may involve banks or payment providers; their own terms and privacy practices may also apply. Never send us your bank password, PIN, or one-time verification code.
4. When Information May Be Shared
We may share only relevant information with service providers where reasonably needed to operate the store, including website hosting and maintenance providers, order and customer-support tools, courier and delivery partners, payment or banking providers, security services, and professional advisers. We may also disclose information where required by law or to protect rights, customers, and the website. We do not sell personal information to advertisers.
5. Cookies and Similar Technologies
Our website may use essential cookies to support shopping-cart, checkout, login, security, and site functionality. Depending on the tools enabled on the site, additional cookies may be used for preferences, performance, or analytics. You can manage cookies through your browser settings; disabling some cookies may affect site functionality. Please review any cookie notice displayed on the website.
6. Retention and Security
We retain information for as long as reasonably necessary to fulfil orders, provide support, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.
7. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information, subject to identity verification and any records we are legally required or permitted to retain. You may also update account details through your account where those controls are available.
8. Children
Our store is intended for general consumers and is not knowingly designed to collect personal information from children independently of a parent or guardian. A parent or guardian may contact us about information submitted by a child.
9. Third-Party Websites
Our website may link to third-party websites or services. We do not control their content or privacy practices. Please review the relevant third party’s policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy when our practices or legal requirements change. The revised version will be published on this page with an updated date.
11. Contact
For privacy questions or requests, contact sales@ginnyproducts.com or WhatsApp +92 323 4179798.